Streets are designed to drain water approximately 4 hours after a rain storm ends. Report standing water by entering the address of the location and the location of the water (middle of street, curb line, alley etc.).
Sometimes water seeps into basements, crawl spaces or puddles at ground level
. Report water in basement
by entering the address, whether the water is dirty or clean, where the water is coming from (floor drain, toilet, shower etc.), and how many inches of water have backed up.
Do not use this service type to report water that has entered your basement through the windows.